As a division of the Town of Wake Forest, Wake Forest Power provides electric service to over 6,000 residential and commercial customers.
The City of Raleigh provides Water & Sewer service.
Contact information for the most common utility concerns is provided below.
Power Outage or Surge - call 919-435-9478 or Report Outage Online
Electric Service Issues - 919-435-9478
Bill Payment Options - 919-435-9478
Billing Questions / High Bill Concerns - 919-435-9478
Customer Service - 919-435-9478
Disconnection Due to Non-Payment - 919-435-9478
Street Light Outage or Concern - 919-435-9478
Load Management Switch Concern - 919-435-9574
Duke Energy Progress - 800-419-6356
Wake Electric - 800-474-6330
Billing Question / High Bill Concern - 919-996-3245
Connect / Disconnect Service - 919-996-3245
Disconnection due to non-payment - 919-996-3245
Mark utility lines / Call before you dig - 811
Sewer backup or other issue - 919-996-2737
Water leak / Pressure problem - 919-996-3245
Water Quality issue - 919-996-2737
Water service concerns / No Water - 919-996-3245
Gas service is provided by Public Service Gas Company (PSNC). For more information visit their website at PSNC or call 877-776-2427.
CenturyLink
919-556-0080
Dish
877-779-9308
Spectrum
919-595-4892
HughesNet
866-649-3926
Frontier
1-877-602-5323
Monday-Friday
8 am-4 pm
Customer Service
919-435-9478
Wake Forest Power
919-435-9478
Report Outage Online
Duke Energy Progress
800-419-6356
Wake Electric
919-863-6499 or 800-743-3155
City of Raleigh Public Utilities
919-996-4540
