Departments

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Administration includes the Town Manager, Assistant to the Town Manager, Town Clerk, and Executive Assistant. The Town Manager is the chief administrator and is responsible for implementing Town Council policies. The clerk is custodian of all permanent Town records and keeps track of appointments and terms for boards and commissions.

919-435-9421
The Communications Department is responsible for keeping the residents of Wake Forest informed about town programs and services, as well as the actions of the town government. The Communications Department is responsible for developing newsletters, brochures, electronic and e-mail communications with citizens, videos, press releases, and other informational materials, as well as managing content on the town's web site and Wake Forest TV 10. The Communications & Public Affairs Director works with the local media by providing information, arranging interviews and acting as a spokesperson for the town.

919-435-9427
In October 2012 the town created the Department of Downtown Development to formally manage and oversee the activities of the Downtown Revitalization Corporation, now known as Wake Forest Downtown, Inc. The department is charged with coordinating economic development, as well as special events and other activities in historic downtown Wake Forest.

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The Department of Economic Development coordinates the Town's business recruitment and retention efforts. Responsibilities include coordinating and implementing marketing initiatives, programs and projects that support and promote business attraction and retention, commercial development, small business/entrepreneurial development and other economic development projects.

The Engineering Department is responsible for review and inspection of new development and operation and maintenance of existing Town infrastructure.

Engineering consists for four groups: Transportation, Construction Inspection, Stormwater, and Environmental Engineering.

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The Finance Department's activities consist of billing & collections, accounting, financial management and fiscal operations, budgeting, purchasing, central services, and customer service.

919-556-1966
The Wake Forest Fire Department is committed to providing fire prevention education, fire suppression, medical services, and other emergencies and non-emergency activities to the surrounding community, visitors, and residents of the Town of Wake Forest. We accomplish this mission through education, training, and dedication to the protection of our membership and citizens.

919-435-9491
Human Resources' primary responsibilities in the areas of recruitment and selection of personnel, organizational development and training, employee benefits, policies and procedures administration, retirement and vendor relations. Also oversees the town's Risk Management program.

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MIS establishes, plans and administers the town's management and use of information technology. Duties include providing tools and training for employees; creation, acquisition, development, maintenance, distribution, training and exchange of spatial or geographic information; support for all areas of information technology and communication including voice, radio, and data; and enhancing and improving information exchange from department to department and to the citizens of Wake Forest.

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The Inspections Department handles building inspections and permitting services for all areas inside the town's jurisdiction. The primary function of the department is to promote the health, safety and welfare of the citizens of Wake Forest, through the uniform enforcement of the North Carolina State Building Code and local ordinances. Activities include: processing applications, performing plan review, collecting fees, and issuing permits for construction activity regulated through N.C. General Statutes; conducting inspections during various phases of construction of buildings and structures, including the installation of electrical, plumbing and mechanical systems to ensure code compliance; issuing certificates of compliance and occupancy and other related activities as mandated per N.C. General Statutes.

919-435-9415
In addition to focusing on community outreach, the Organizational Performance department measures the results of strategic initiatives to provide new and improved programs with an emphasis on global customer service.

Closely aligned with Human Resources and the Town Manager’s office, OP is designed to help the organization improve the effectiveness and performance and processes by developing multi-faceted employees, maximizing strengths, and tapping into the potential of every person.

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The Parks & Recreation Department has primary emphasis in recreation, athletics, community centers, building and grounds maintenance, urban forestry, and special events.

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The Planning Department is responsible for all phases of planning, including land use and transportation planning, zoning and subdivision administration and historic preservation.

919-554-6150
The Police Department is responsible for protecting life and property through enforcement and prevention.

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Public Works is responsible for overseeing the streets, fleet maintenance and sanitation divisions, while administering the residential and commercial solid waste/recycling contracts.

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A division of the Town Manager’s office, Risk Management assists all departments with identifying, analyzing and controlling risk throughout Town. Our focus is to help ensure the Town provides a safe environment for our employees and our citizens. 

919-435-9425
The Town Attorney is appointed by and reports to the Board of Commissioners.

The Town Attorney is responsible for providing legal advice to the Mayor, Town Commissioners, Town Manager, each of the Town’s Departments, and Town-appointed boards on a broad range of issues.

919-435-9432

The Town Clerk is responsible for the following:

• Giving notice of Board of Commissioners meetings and preparing the BOC meeting agenda; 

• Recording BOC proceedings and serving as custodian of all permanent Town records;

• Keeping the Town Seal, attesting all Town documents, maintaining the Town Code; and

• Providing support services to the BOC. 

The staff in the Clerk's office includes the Town Clerk and Deputy Town Clerk. Business Hours: Monday-Friday, 8 a.m.-4 p.m. 

919-435-9573
Wake Forest Power is comprised of 26 employees who strive to provide uninterrupted electric service to nearly 6,500 residential and commercial customers through the regular maintenance and upkeep of the town's electric distribution system.

Altogether, our crews operate and maintain more than 140 miles of overhead electric distribution lines. They regularly refurbish or rebuild electric lines that show signs of wear, and upgrade facilities where electric load has grown. Additionally, through our Reliability Improvement Program, we identify electric lines and circuits that require upgrades or even complete reconstruction to meet the growing needs of our community.

919-435-9458
The Wake Forest Renaissance Centre is northern Wake County's premier cultural arts and event venue.

Located at 405 S. Brooks St., in the heart of downtown Wake Forest, the facility features 10,000 square feet of versatile event and meeting space providing the perfect venue for a variety of events and activities, including exhibits, concerts, plays, recitals, conferences and private celebrations.

The Renaissance Centre also offers a diverse array of visual, performing and cultural programs for people of all ages.