Go Wake Forest microtransit pilot program set to launch Tuesday, smartphone app now available

Thursday, September 26, 2024 - 2:31pm

Beginning Tuesday, Oct. 1, the Town of Wake Forest will introduce a town-wide microtransit pilot program called “Go Wake Forest.” The ridesharing transit service will operate similarly to Uber and Lyft, connecting riders directly from their doorstep to anywhere in Wake Forest’s jurisdiction and Raleigh’s Wakefield neighborhood.

Riders will be able to schedule rides through the official Go Wake Forest smartphone app available for download at https://bit.ly/GoWakeForest. Riders can also schedule rides by calling 984-342-2319.

Go Wake Forest will operate Monday through Thursday from 6 a.m. to 9:30 p.m., Fridays from 6 a.m. to 10:30 p.m., and Saturdays from 8 a.m. to 10:30 p.m. It will not operate on Sundays, Thanksgiving Day, or Christmas Day.

During the pilot phase of Go Wake Forest, Town officials will work to resolve any issues through rigorous testing and rider feedback. To offset any potential inconveniences, Wake Forest will offer the service to riders at no cost.

In addition, the Town is providing an online feedback form, which will allow riders to offer valuable input on how the new service can be improved.

“Our ultimate goal is to provide safe, reliable, and affordable transit to our residents, and rider input is essential for this to occur,” said Long Range Planning Manager Brad West.

Please note: The current Wake Forest Loop (WFL) Bus Service, operated by GoRaleigh, will be suspended during the new Go Wake Forest microtransit pilot program. Service suspension notice is being coordinated with GoRaleigh and includes posted notices at Wake Forest Loop (WFL A & B) bus stops encouraging riders to utilize the new microtransit service. Service for the WRX Express route from Downtown Wake Forest to Triangle Town Center and Downtown Raleigh bus terminal will continue to operate with current service hours.

For more information, including an interactive map of the Wake Forest Service Zone and a comprehensive list of Frequently Asked Questions, visit https://bit.ly/GoWakeForest or email Long Range Planning Manager Brad West at [email protected].