Public Works

Online Resources  

Start Solid Waste Service/Request Trash & Recycling Carts
Use this form to Request Solid Waste Collection Service, Upgrade Your Recycling Cart, Order Extra Trash & Recycling Carts, and/or Report Damaged or Missing Carts

Request a Bulk Pickup
Use this form to schedule a bulk waste pickup. Bulk pickups are provided on Tuesdays by appointment only.  Bulk waste that is scheduled for collection before 2 p.m. on Monday will be picked up the following day (Tuesday). Continue to leave your items at the curb if not collected. It may take a few days to collect items during high volume weeks. Collection starts at 7 a.m. and ends around 5 p.m.  

Request a Brush Pickup
Use this form to schedule a brush pickup. Appointments must be scheduled by 2 p.m. the day prior to collection. Collections will occur on your normal collection day. Brush collection requests are limited to 20 per service day to make sure we complete requests in a safe and timely manner. 

Report a Missed Trash/Recycling Collection
Use this form to report a missed trash and/or recycling collection. Missed collections reported after 5 p.m. the following business day will be collected on your next scheduled trash day.

Sign Up for Waste Wizard 
The Waste Wizard makes it easy for Wake Forest residents to stay informed about the Town’s trash, recycling and yard waste collection programs, including changes to their normal collection schedules. The Waste Wizard is an interactive tool that allows users to sign up for waste collection reminders and download collection schedules. The resource also allows users to type in key words related to disposable household materials and receive valuable disposal tips. From aluminum cans and phone books to popcorn bags and plastic beverage bottles, the search tool helps residents determine which items can be recycled and which ones should be thrown away. As a bonus, the Waste Wizard is provided as a function on the Town of Wake Forest app.

Staff Directory